Have you worked for her? I know I have.  She’s the one who doesn’t get along with other women very well.  Throws her weight around every chance she gets.

She trusts no one. She does…

Whether you are a senior level executive or a professional just embarking on a new career, there is no question that stress will at some point play a major role in your life.  According…

In times of a bad economy, when raises aren’t as high as employees would like, and job growth opportunities might be temporarily “frozen”, having a strong, effective recognition program in place can go a…

You are probably somewhat familiar with the concept of a “service-level agreement”, which give you some idea of what kind of response you can expect from a service organization.  For call centers/customer service organizations,…